Frequently Asked Questions
How do I bid?
Bidding is done from your computer either
in real time or by our system’s auto bid feature.
If you prefer, you may submit your bids by fax. Just fill
out our Advance Bidding Form and return it to us.
Where is the equipment located?
All
equipment stays at the seller’s location. Our Site will
show you in which province/state and region the items are
located.
Can I inspect the equipment myself?
Hodgins
provides detailed descriptions, numerous photos, and for some
items Guaranteed Inspection Reports, making it unnecessary
for you to view the items in person.
Who can answer questions regarding the
equipment?
You may call our representative toll free
at 1-800-667-2075 or email us at info@hodginsauctioneers.com
for any questions.
What is a Showcase Auction?
Showcase Auctions are auction events where
items are offered on a fixed date.
What is a Signature Auction?
A Signature Auction is an auction where
items are up for auction over a period of 7 days.
Do items have reserved prices?
Equipment in Showcase Auctions do not have
reserve prices. Equipment in a Signature Auction may or may
not have a reserve.
What about opening bids?
All items in Showcase and Signature Auctions
have opening bids set by the Auctioneer.
Can I increase my maximum bid?
Yes! Just place a new bid and specify your
new maximum amount.
Can I decrease or retract my bid?
No, all bids are final and binding.
Do I have to bid in whole increments?
Yes, all bids must be in whole increments.
The bid increment can vary between items, and between auctions,
but the system will only allow you to bid in whole increments.
What if two maximum bids tie?
The earliest bid always takes precedence.
When is an auction extended?
Bids placed within the last 3 minutes on
any auction item will extend the bidding time by three minutes.
Bidding on any item can be extended numerous times, until
there has been three minutes without any bidding activity.
What is a Sharper Pencil Offer?
If a Signature Auction closes or an Immediate
Purchase Listing expires and the reserve price is not met,
a seller has the option of making the item available for sale
to the highest bidder at a price equal to that bidders maximum
bid amount. The high bidder has two business days to accept
the offer.
How do Guaranteed Inspection Reports
work?
Our Guaranteed Inspection Reports
mean you are guaranteed to receive your piece of equipment
as it has been represented in our inspection report. Subject
to our Deemed Receipt rules, after you receive your equipment
you have one business day to report to Hodgins any significant
discrepancies between the condition of the equipment when
you received it and the condition described in the inspection
report. If the discrepancy is validated through our dispute
resolution process, in our sole discretion, we will either
refund the purchase price plus any transportation costs to
you, or the equipment may be repaired at no cost to you.
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